Increased revenue as a result of service
- Christy Warren, VP of Ticketing and Customer Service, TPAC
Our single ticket phone sales are up this year. Through the Ticketmaster years, we regularly saw less than 10% of all single tickets sold over the phone. However, in the past 6 months, that percentage has risen to roughly 18%. Some of this can be attributed to people's excitement about our change in ticketing system. However, I am confident that a portion of these increased phone sales is also attributed to the higher level of service that our TPAC employees and the Turnstyles Ticketing staff are able to provide our patrons.
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